A leading fashion and lifestyle retailer in Africa who believes human capital is a company’s greatest asset coupled with the right blend of skills, knowledge, experience, ability and behaviour are recruiting to Five (5) commercially focused retail Store Managers for their brand new stores opening in Accra.
As a Manager for the respective brands you are expected to maximize sales and profit through the efficient management of the branch, ensuring that the allocated store is managed and maintained to a high standard in all areas.Areas of responsibility include but are not exclusive to the following; Drive turnover by achieving store sales targets and proactively identify new business opportunities. Ensure employees are fully trained, support all sales staff and review sales turnover to achieve agreed budgets. Review overhead budgets, ensuring staff costs etc remain within budget. Ensure all customers receive good service; develop staff through appropriate training and coaching. Ensure complaint handling and correct telephone procedures are adhered to and monitor stock.
The ideal candidate must have minimum of four (4) years Retail or Operations Management/supervisory experience in the same or similar setting. Have high energy levels, passion for Retail and people and be of service to them.Sales experience, preferably in women’s or menswear, jewelry and home ware.
Manage staff effectively and delegate as appropriate to ensure the branch is on target and achieving maximum sales. Experience of handling disciplinary and grievance issues would also be beneficial.
You must have excellent listening skills, the ability to communicate clearly and have an approachable and engaging manner. You will need an eye for detail and good numeracy skills.Work on your own and as part of a team and able to think on your feet and make quick decisions. Good organizational and planning skills.You must be flexible with regards to working scheduled shifts and occasions when needed to cover other stores. Having Drivers license is an advantage.