JOB BRIEF
An international Solar systems and asset financing company that uses mobile technology to provide consumer-financing solutions for solar and other products to low-income customers in West Africa. The management team has started several companies in Ghana, and their last company was acquired by a private equity firm in New York City. We have raised funding from Rockefeller and Lemelson Foundations, Enbridge Energy, the GSM association among others.
RESPONSIBILITIES:
- Manage relationships with the Mobile Network Operators (MNOs)
- Ensure that sales managers are receiving the support they need in relation to mobile money and marketing materials from the MNOs
- Troubleshooting issues when they arise with Mobile Network operators
- Enhancing the image of the Company with all MNOs
- Coming up with strategies to ensure that customers are always able to pay through mobile money when they want to
- Ensuring that all sales points are set up with mobile money, and able to serve customer mobile money needs
- Ensuring that 3rd party mobile money agents in sales areas are aware of the Company, and are able to transact payments on behalf of customers
- Promoting the customer use of their own mobile money wallets
- Other duties as assigned
REQUIREMENT
Basic Qualifications:
- Bachelor’s Degree
- Fluent in at least 3 of the local Ghanaian languages
Skills
- Must have problem solving skills
- Strong relationship management skills
- Must have technical knowledge of Mobile Money Networks and Systems
- Must be a people person