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    Job Brief

    A reputable 5star hotel in the capital of Ghana is looking for an experienced Learning and Development (L&D) Officer. The L&D Officer is responsible for identifying staff training and development needs, and for planning, organizing and overseeing appropriate training. He/She will help with the ongoing, long-term improvement of employees’ skills, enabling them to fulfil their potential within their organization.


    Key Responsibilities

    • Conducting job evaluation surveys
    • Liaising with managers and interviewing employees at all levels to identify and assess training and development needs.
    • Design and expand training and development programmes based on the needs of the organization and the individual.
    • Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
    • Delivering and overseeing the training of individuals or groups of employees.
    • Keep up to date with developments in training in the hospitality industry by reading relevant journals, going to meetings and attending relevant courses.
    • Compiling and presenting information.
    • Implementing, advising on and monitoring appraisal schemes.
    • Supervising and monitoring progress made via training programmes or schemes.
    • Ensuring employees receive statutory required training.
    • Designing and assessing training programmes.


    Key Skills/Requirements

    • Bachelor degree in Hospitality Management or Business Administration.
    • At least 3 years of work experience in the field of L&D.
    • Good time-keeping skills to effectively manage training schedules.
    • Personal commitment to improve knowledge and skills.
    • Strong written and oral communication skills, in English.
    • Organizational and planning skills to manage time and meet deadlines and objectives.
    • Problem-solving and negotiation skills.
    • Must be able to initiate and offer new ideas.




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