CAR RENTAL SALES EXECUTIVE

Job Brief
A reputable Car Rental Company based in Accra is looking for a Car Rental Sales Executive.The ideal person should have the drive to complete tasks the right way with a high degree of quality.He/She will exhibit the desire to be persistence and is deeply committed to supporting the team in achieving greater levels of success.

Key Responsibilities

  • Prepare letters, proposals, charts, tables and other documents using various software packages.
  • Sell programs and services to customers in an effort to maximise sales opportunities and meet sales goals set by management.
  • Completes rental transactions and agreements for customers following established guidelines and procedures.
  • Obtains required authorizations, signatures, imprints, addendum, confirmation numbers, and perform Preferred / Fastbreak, VIP, or other special services as assigned.
  • Completes qualification procedures prior to renting vehicles.
  • Maximises up-sells and walk-up sales based on vehicle availability, utilising established sales techniques and dialogues.
  • Programs and services include protection options, refueling program, special promotions, future reservations, upgrades, etc.
  • Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.
  • Provides customers with completed rental agreements, keys, directions to rental vehicles, maps, and any other assistance required.
  • Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations.
  • Audits closed contracts to ensure accurate charges for refueling, applicable taxes, etc.
  • Adhere to Company Quality Assurance and Uniform Guidelines.
  • Solves problems raised by customers using sound judgement within applied empowerment guidelines and company policy.

Key Requirement

  • Bachelor degree in Administration or Marketing.
  • Ideal person should have 3-5years experience in same industry and must have a valid drivers licence.
  • Ability to perform competently basic mathematical calculations manually or through utilising a calculator
  • Strong professional demeanor, interpersonal skills
  • Excellent English written and oral communication skills
  • Ability to work as part of a team and independently
  • Judgement / problem solving
  • Persuasiveness / sales ability
  • The ability to maximise performance
  • Tolerance for stress
  • Conflict resolution and negotiation
  • Ability to manage multiple tasks simultaneously
  • Good analytical thinking and strong creative mind
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