Category Archives: Hospitality

Hospitality

LEARNING & DEVELOPMENT OFFICER

Job Brief A reputable 5star hotel in the capital of Ghana is looking for an experienced Learning and Development (L&D) Officer. The L&D Officer is responsible for identifying staff training and development needs, and for planning, organizing and overseeing appropriate training. He/She will help with the ongoing, long-term improvement of

WAITER/WAITRESS

Job Brief Waiters and waitresses take orders and serve food and beverages to customers in dining establishments. Responsibilities: Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Greet customers, present menus, and explain daily specials to customers Answer questions related to menu items

Bar Supervisor

Job Brief The Bar Supervisor is to assist the Bars Manager in the effective running of the bar and ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism whilst achieving profitability in line with budget.   Responsibilities: To supervise bar tenders in maintaining standards. To support the Bars Manager to implement procedures in beverage preparation, billing etc To ensure stock items behind the bars are always within expiry date To supervise cash and stock control according to company policy To ensure mise-en-place are prepared according to Bars standards To ensure guest drinks are prepared and served according to company standards To ensure accurate stock-takes are carried out according to company policy after each shift. To be involved in setting service and quality standards and to monitor staff performance accordingly. To take prompt action to resolve complaints according to company policy To build positive relationships with clients/guests to ensure customer satisfaction To ensure high standards of cleanliness throughout the bars To lead team by example To coach individual team members to develop their skills and maximize performance To give clear direction and guidelines to team members To assist in the resolution of performance problems as necessary and in line with company policy To motivate and be proactive in encouraging team commitment and spirit Ability to work under pressure Any other duties that may be assigned. Requirements Diploma in any Hotel Management Certificate in Mixology 3 years’ experience (preferable within the hotel industry) as Bar Supervisor Must be able to supervise team in operation Enhanced customer satisfaction, maintain order and team discipline at the bar Maintain beverage standards Must be reliable, quick learner and detailed to information.          

Restaurant Manager

Job Brief The Restaurant manager will ensure that the restaurant operate efficiently and profitably while maintaining their reputation and ethos. He must coordinate a variety of activities, whatever the size or type of the outlet. He will be responsible for the business performance of the restaurant, as well as

Food Safety Supervisor

Responsibilities: Plans, implements, coordinates, and assesses hospital accident, fire prevention, and occupational safety and health programs under general direction of hospital officials, utilizing knowledge of industrial safety-related engineering discipline and operating regulations: Develops and recommends new procedures and approaches to safety and loss prevention based on reports of

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